Quick delivery Free* Made Within 48 hours. Shipping is always free of charge, *the amounts of expenditure equal to or greater than 55 euros. The selected product (shoe, bag or accessory) will be shipped by courier SDA or Bartolini, depending on the area of destination. The delivery is made within 48 hours or a maximum of four days in the event the merchandise is withdrawn from the carrier from Thursday Afternoon to Friday.
We aim to process your order within three working days from the date of receipt of payment, Monday to Friday, unless otherwise specified in the order confirmation you will receive, in each case, the processing times will not exceed those provided for in art. 6 D. Lgs. 185/1999.
In case of unavailability of products immediately, we will comunicartelo immediately via email or phone and predisporti immediate refund.
No responsibility can be imputed to us of TentazioneShop in the event of a delay in the order or in the delivery of the ordered goods, in case of non-delivery or damage to goods in transit by the carrier. If the purchased product may have been tampered with or damaged during transport or there is no correspondence between the number of packages received with those ordered, or the product with the directions contained in the order, you will not have to accept the package, rifiutandoti to sign the waybill to the Courier.
In the case of non-availability, the Carrier is held, as agreed, try a second delivery.
In the case where the recipient is not again available, the Courier will leave a notice for you to agree with us withdrawal.
In the event that the address indicated at the time of recording is not correct, the package will be placed in storage and we will notify you promptly via e-mail or phone, to arrange other shipping methods.
TentazioneShop will be responsible for any costs of storage only in the case of incorrect communication to the Carrier of the shipment data; we suggest you to carefully check that there are no errors or inaccuracies in the address registered in your account, and provide us all the necessary indications in the case of special needs.
For Example: "to deliver in the morning" , "deliver at the following address", "we are not present on Tuesday" etc ...
Where Is Your Parcel: once you have started the expedition from our warehouse we will provide you via email your personal code and the link where you can easily follow the delivery.
The warehouse Updated in Real Time: The articles presented on sale on the website are all available for prompt Delivery being the central warehouse, updated in real time with the actual availability.
It often happens that articles of greater sale, and are riassortiti more times during the season.
If you're not able to find the number that interests you, or the shoe that you had previously seen, you can ask for information about using the Chat on the Home Page bottom right: questions, concerns?
Customer Service: 051 825188
WhatsApp: 393 8942817